At Closetcradle, we are committed to providing our customers with efficient support regarding our products and services. Should you have any enquiries, please feel free to reach out to our dedicated team through the official channels provided below.
Contact Information
For all general enquiries, product information, or order assistance, please use the following contact details:
Brand Name: Closetcradle
Legal Entity: THE HANGER COMPANY NZ LIMITED
Company Registration Number: 8224081 / 9429049600414
Email: clothesrack@closetcradle.com
Telephone: +64 800282758
Registered Office & Warehouse Address: Care of Desmond Blair, 16 Charlies Way, Frankton, Hamilton 3204, New Zealand
Customer Support Hours
Our support team monitors enquiries during standard business hours: 9:00 AM – 5:00 PM (New Zealand Standard Time), Monday to Friday. To ensure we provide accurate and helpful assistance, please leave a detailed message regarding your query. We aim to acknowledge and respond to all electronic correspondence within 24 hours (excluding weekends and public holidays).
How to Reach Us
While email is our primary and most efficient method of communication for maintaining records of your enquiries, you may also contact us via our registered telephone number or by post at our Hamilton office.
Important Note for Order Support:
To help our team assist you more effectively, please ensure your message includes:
Your Full Name.
Your Order Reference Number.
For any urgent matters regarding returns or order cancellations, we encourage you to contact us via email first. This allows us to resolve your request promptly and prevents unnecessary processing delays.