- Secure Payment Processing
All financial transactions on www.closetcradle.com are processed through encrypted channels. Our primary payment service provider is Stripe. By utilizing this industry-standard infrastructure, we ensure that your sensitive payment information is handled with a high level of technical diligence.
Please note that THE HANGER COMPANY NZ LIMITED does not store or have access to your full credit card numbers or CVV codes. All payment data is transmitted directly to the processor. Stripe monitors transactions for irregularities and conducts periodic risk assessments to maintain a robust payment environment.
- Accepted Payment Methods
To provide a seamless checkout experience, we accept the following payment methods:
Credit/Debit Cards: Visa, Mastercard, and American Express.
Digital Wallets: Apple Pay and Google Pay.
You are not required to hold or log into a Stripe account to complete your purchase. Once the transaction is authorised, order fulfilment and dispatch will proceed in accordance with our established Shipping Policy.
- Billing Transparency
For clarity in your financial records, please be advised that transactions will appear on your bank or card statement under the legal entity name: THE HANGER COMPANY NZ LIMITED. - Data Privacy & GDPR Compliance
In alignment with New Zealand and European Union data protection regulations, we are committed to safeguarding your personal information.
Cookie Usage: Our website utilises a consent-based Cookie management system. Non-essential cookies are disabled by default and will only be activated if you explicitly click the “Accept” button on our Cookie banner.
Data Handling: Any personal data collected during the payment process is managed strictly according to our Privacy Policy. We implement appropriate technical and organisational measures to protect your data against unauthorised access or accidental loss. While we maintain rigorous standards, please be aware that no method of electronic transmission over the internet can be claimed as absolute.
- Customer Enquiries
Should you have any questions regarding your payment or notice any discrepancies in your billing, please contact our support team.
Email: clothesrack@closetcradle.com
Response Time: We aim to respond to all enquiries within 24 hours.
Corporate Information
Legal Entity: THE HANGER COMPANY NZ LIMITED
Registration Number: 8224081 9429049600414
Registered Address: Care of Desmond Blair, 16 Charlies Way, Frankton, Hamilton 3204, New Zealand